IT MANAGED SERVICES
Maintaining a strong infrastructure team is a challenge for many organization as their primary focus is to generate new business, develop new products, respond to competition and regulatory affairs while managing operational cost.
PrideVel offers round the clock experience infrastructure team to manage your IT infrastructure. Our highly skilled team proactively monitors your IT infrastructure ensuring high level of uptime while delivering the right service levels for your business.
Key highlights of your applications support services:
Systems management, network management, service desk management
24X7 SLA based level 1, level 2, and level 3 support depending on your business requirements
Industry standard support framework
Emphasis on preventative maintenance to avoid problems arising from short-term solutions
Continuous monitoring and analysis of issues to develop effective corrective and preventive actions
Flexibility to ramp up and down resources based on changing needs without long term commitments
Focus on core activities
Consistent high quality support by a dedicated team
Reduce your internal staff burnout